It’s totally normal! We do not send the slides. We have a system which allows you to directly download your slides from your account. You can retrieve your slides 24 hours prior to your session (or earlier sometimes) on your account. Keep in mind that the slides will only be available if your booking was paid.
In case you paid your order, but cannot retrieve your slides on your account page, simply write us at firstname.lastname@example.org and we will find a solution together.