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Group: Other
How can I request a new program if the current schedule doesn’t suit me?
If none of the current time slots work for you, you can submit a request through our New Program Request forms. Just let us know the course, location, and your preferred time, and we’ll do our best to accommodate your request based on tutor availability and overall demand.
Choose the form that matches the program you’re interested in:
Once submitted, our team will get in touch with you if a suitable group or time becomes available.
What is the “Satisfied or Reimbursed” policy?
At Success Formula, we are committed to your satisfaction. If you’re not fully satisfied with your experience, we offer a Satisfied or Reimbursed guarantee. To utilize this policy:
- You must be a first-time customer for a group session or it’s your first session with a new tutor for private tutoring.
- If your program consists of multiple sessions, the refund request must be made after the first meeting.
- Send an email to [email protected] within 2 days after the end of the session, explaining the reason for your dissatisfaction.
I would like help with an academic assignment (i.e.: course assignment/thesis/etc.). Does SF provide helps for this?
Unfortunately, we don’t offer any assistance for academic assignments, as these are considered individual works by default. However, if you’re struggling with the content of a course, we’re more than happy to help! You can check out our Private Tutoring options for personalized support tailored to your academic needs.
My question is not answered yet, how should I proceed?
No worries! If your question wasn’t covered above, feel free to reach out to us directly. You can email us at [email protected] or send us a message on WhatsApp. One of our team members will be happy to assist you as soon as possible.