At Success Formula, we are committed to your satisfaction. If you’re not fully satisfied with your experience, we offer a Satisfied or Reimbursed guarantee. To utilize this policy:
- You must be a first-time customer for a group session or it’s your first session with a new tutor for private tutoring.
- If your program consists of multiple sessions, the refund request must be made after the first meeting.
- Send an email to [email protected] within 2 days after the end of the session, explaining the reason for your dissatisfaction.